GDPR Notice

Webbest Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect, if any from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Webbest collects the following data:

  • Anonymous analytical data such as unique page visitors, user behavioral flows and monthly website views.
  • Your name, contact number, email address and a personal message when you complete any of our voluntary contact forms on our website or our newsletter sign up form on our website.

How do we collect your data?

We collect data and process data when you:

  • Accept the cookie policy on our website presented once every 31 days.
  • Voluntarily complete any of our contact forms or newsletter sign up forms on our website.

How will we use your data?

Webbest collects your data so that we can:

  • Process your contact/support requests and manage your account.
  • Email you with special offers on other products and services we think you might like.
  • Improve the website by looking at analytical user behavior.

If you agree, Webbest will share your data with our partner companies so that they may offer you their products and services.

  • Wan4u newsletter. (which you may unsubscribe from)
  • HomePC newsletter. (which you may unsubscribe from)

When Webbest creates your account, it may send your data to, and also use the resulting information from, Sage accounting software and Netcash software if you have signed a monthly debit order.

How do we store your data?

Webbest securely stores your data at our offices, behind a locked cabinet in a file.

Webbest will keep your account data for 5 years after any account closure. Once this time period has expired, we will delete your data by shredding your file and deleting any online account’s we might have of you.

Marketing

Webbest would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

  • WebBest newsletter. (which you may unsubscribe from)
  • Wan4u newsletter. (which you may unsubscribe from)
  • HomePC newsletter. (which you may unsubscribe from)

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Webbest from contacting you for marketing purposes or giving your data to other members of the Webbest Group.

What are your data protection rights?

Webbest would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Webbest for copies of your personal data. We may charge you a small admin fee for this service.

The right to rectification – You have the right to request that Webbest correct any information you believe is inaccurate. You also have the right to request Webbest to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Webbest erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Webbest restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Webbest’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Webbest transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 012 763 1706

Or write to us: [email protected]

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

We do not store any personal information of website visitors to our site. We do however store anonymous analytical data, which you can opt out of via our cookie consent as explained below.

Please note we use cookies to provide you with the best possible web experience, which includes gathering analytical data via Google analytics. Clearing cookies will mean that your browsing behavior will not contribute to our analytical data. Please maintain cookie settings if you do not want this to happen.

Cookies are allowed by the website visitor and not enforced.

What types of cookies do we use?

Below is a list of cookies that we use when you accept cookies:

_gat_gtag_UA_80813628_1 - Allows Google analytics to gather anonymous website analytics so that we can make decisions based on the analytics data to improve the website experience.

cookie-consent-given - We store this to determine whether a user has given consent to allow for the use of cookies.

cookie-notice-dismissed - We store this cookie to tell the browser session that a user has dismissed the cookie notice, so we should not show it again.

How to manage cookies

You can set your browser not to accept cookies, and the above website (allaboutcookies.org) tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Webbest website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Webbest keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2019.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

Call us: 012 763 1706

Or write to us at: [email protected]

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Webbest has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: [email protected]

Address: 525 Rachel de Beer street, Pretoria North, 0182